PARTIAL FREE RETURN & REFUND
If you are returning your order because you are unhappy with your purchase or for any other reason other than receiving defective, damaged, or wrong products then you are eligible only for a partial free return. This means you ship back the order to our warehouse at your own expense and after receiving your order we will process your return and initiate a refund for the returned order.
In case of partial free return, after initiating a return (which should be within 14 days from receiving your order) you have additional 14 days within which you must ship back your order. Ensure to ship via reliable shipping service (e.g. post office service, DHL) which provides order tracking number. After shipping back your order you can inform us about the shipping details (tracking number and the name of shipping service) by mailing us.
Make sure you return your order in its original condition (including box, labels etc.) and ship it back in a durable packaging. We will not be responsible for any damage or loss during transit. After receiving back your order, we will review it and approve your return. Once your return is approved we will within 24 hours initiate the refund process for the returned products. We will inform you via email once we have initiated the refund process.